How Can We Help You?
- How can I change my booking date?
- Can I cancel my non-refundable or free cancellation expired booking?
- How to cancel my booking?
- How do I request pick up service/airport transfer for my booking?
- The hotel receptionist doesn't know about HotelQuickly. Is that normal?
- The hotel can't find my booking. What should I do ?
- Can I book for same day check-in (last minute) booking?
- Can HotelQuickly support recommend a hotel for my stay?
- My account is suspended. What should I do?
If you can't find what you're looking for in our FAQ, feel free to contact us.
Need some self service?
The most common requests can be handled by yourself. Just sign in and you can:
If you prefer to send us an email, we will strive to answer you in less than 24 hours.
Our team is available 24/7 to help you in any inquiry you have
Call Us 24/7
For issues not covered by the FAQs or self-service, you can call us any time, 24 hours a day.
You'll need your HotelQuickly Booking ID and some other information which can be found on your confirmation voucher.