My booking cancellation policy said ”Free Cancellation” but why I was charged immediately?

Book now - Pay later or Pay at the Hotel are some of the payment methods which we are planning to implement in the near future.

 However, for the time being, the booking will be charged in advance in order to secure the room with the best available price.

 If your booking incurs a free cancellation period, we will refund you the full amount without any cancellation fees.

 For more details on canceling the booking and refund process please read -

"How to cancel my booking?"

"How long does it take to get a refund?"

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