How can I reset my account password?

If you can’t access your account because you’ve forgotten your password, please go to the login screen and tap ‘Forgot Password’. Enter your email and we’ll send you a new temporary password.

Using APP

Step 1. Click Log in

Step 2. Forgot your password

Step 3. Get password by Email

Using Website

Step 1. Click Sign in

Step 2. Forgot your password

Step 3. Get password by Email

If you have access to your account and want to change your password, please go to Account > View and edit profile > Your password. Enter your old password for verification, then enter your new password. Tap ‘Save’ to confirm.

Step 1. Account

Step 2. View and edit profile

Step 3. Your password

Step 4. Key in your Current and New password

Step 5. Save

If you still cannot recover your account, please contact our Happy Customer Team.