If you can’t access your account because you’ve forgotten your password, please go to the login screen and tap ‘Forgot Password’. Enter your email and we’ll send you a new temporary password.
Using APP
Step 1. Click Log in
Step 2. Forgot your password
Step 3. Get password by Email
Using Website
Step 1. Click Sign in
Step 2. Forgot your password
Step 3. Get password by Email
If you have access to your account and want to change your password, please go to Account > View and edit profile > Your password. Enter your old password for verification, then enter your new password. Tap ‘Save’ to confirm.
Step 1. Account
Step 2. View and edit profile
Step 3. Your password
Step 4. Key in your Current and New password
Step 5. Save
If you still cannot recover your account, please contact our Happy Customer Team.
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