How can I reset my account password?

If you have access to your account and want to change your password, please go to the main menu > My Account > Password. Enter your old password for verification, then enter your new password. Tap ‘Save’ to confirm.


Step 1. Click on Menu

Step 2. Tap My Account

Step 3. Tap Password

Step 4. Key in your New Password and Save


If you can’t access your account because you’ve forgotten your password, please go to the login screen and tap ‘Forgot Password’. Enter your email and we’ll send you a new temporary password.

Step 1. Click Forgot password?

Step 2. Get Password by Email

If you still cannot recover your account, please contact our Happy Customer Team.

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