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How long does it take to get a refund?

When a booking is canceled, HotelQuickly immediately voids and refunds the transaction, however it may take days or weeks before the money is returned to your account. Please note the processing time for each refund depends solely on the bank’s policies.

Credit cards

Refunds normally take seven to 14 business days.

Debit cards

Refunds may take up to 45 business days depending on your bank. In these cases, we’ll give you a Processor Authorisation Code that you can use to check on the refund process with your bank.

PayPal wallet

Refunds normally take one or two days.

LINE Pay wallet

Refunds depend on the card used and processing times are similar to those for debit and credit cards.The duration of the refund process may different based on your credit card or debit card issued bank.

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