When a booking is canceled, HotelQuickly immediately voids and refunds the transaction. However, it may take days or weeks before the money is returned to your account. Please note the processing time for each refund depends solely on the bank’s policies.
Refunds normally take seven to 14 business days.
Refunds may take up to 45 business days depending on your bank. In these cases, we’ll give you a Processor Authorisation Code that you can use to check on the refund process with your bank.
Refunds normally take one or two days.
LINE Pay wallet
Refunds depend on the card used and processing times are similar to those for debit and credit cards.The duration of the refund process may differ based on your credit card or debit card issued bank.
If you have any questions, please contact our round-the-clock Happy Customer Team via email, phone or chat. Our agents will do their best to help you.