I forgot my password. What should I do? Christopher Thomson July 22, 2014 04:56 Updated Follow On the Login page, click on "Forgotten password" link or go to the Forgotten password page directly. Then fill in your email and we'll reset your password. You will then receive a new password by email. Related articles I can't login on my extranet access. What should I do? How can I change my booking date? How to cancel my booking? My account is suspended. What should I do? The hotel can't find my booking. What should I do ? Comments 0 comments Please sign in to leave a comment.