I forgot my password. What should I do? Christopher Thomson July 22, 2014 04:56 Updated Follow On the Login page, click on "Forgotten password" link or go to the Forgotten password page directly. Then fill in your email and we'll reset your password. You will then receive a new password by email. Related articles How can I change my booking date? I can't login on my extranet access. What should I do? How can I reset my account password? How to cancel my booking? My account is suspended. What should I do? Comments 0 comments Please sign in to leave a comment.